We are human here at Showreel HQ, but it is important that you know how we run our studios.
Cancellations: – a minimum of 7 days notice must be given if you intend to cancel your booking or you will unfortunately forfeit your session payment.
Rescheduling: – a minimum of 7 days notice must be given if you wish to reschedule your booking, otherwise unfortunately we will have to charge you an admin re-booking fee of £50 for any Workshop & £25 for any 121 session. Demo sessions cannot be rescheduled less than 7 days from your demo date. Payment must be made within 7 days of any rescheduling in order for your new appointment to go in the diary. Otherwise, it will be deemed that you have cancelled. A rescheduling request cannot be open ended. A new date must be provided otherwise it will be deemed as a cancellation.
Showreel Cancellations: – In the rare event that we have to cancel your session, we will let you know as soon as possible. In such an event, your payment will be reimbursed in full or put towards another date. We are unable to reimburse any other costs you may have incurred, such as travel and accommodation.
Showreel Full Terms And Conditions